|
Chiropractic Assistant Development Section "Some journey to the fountain of knowledge with a bucket, some with a thimble." The Chiropractic Assistant Second Edition by Richard C. Schafer, DC, PhD, FICC This book was originally distributed by the ACA. It still remains the most comprehensive CA text available. The CD is formatted for easy reading and printing. 583 pages and 14 Chapters Click here for the full Table of Contents You may also appreciate this 4-volume set: Training for Chiropractic Office Assistants A 4-Book Series by Richard C. Schafer, DC, PhD, FICC
INITIAL CONSIDERATIONS - UNDERSTANDING THE DOCTOR'S FEE - EXPLAINING FEES TO PATIENTS - ANSWERING QUESTIONS ABOUT FEES AND SERVICES - DISMISSING THE PATIENT - OFFICE ACCOUNTING - THE OFFICE BOOKS - ACCOUNTS RECEIVABLE AND BILLING - BILLING ROUTINES - COLLECTION ADMINISTRATION - ACCOUNTS PAYABLE - PETTY CASH - EXTRA CASH - RECONCILING BANK STATEMENTS - FINANCIAL CONTROL - MANAGING THE DOCTOR'S PERSONAL ACCOUNTS - PRACTICES CAN GET SICK TOO! - SUMMARY OF HUMAN RELATIONS IN OFFICE ECONOMICS - WORKING WITH AN ACCOUNTANT Click here for full Table of Contents.
COMMUNITY RELATIONS - ON-THE-JOB CONDUCT - OFFICE ETIQUETTE - FIRST IMPRESSIONS - PSYCHODYNAMICS - PSYCHOLOGIC PRINCIPLES - EDUCATIONAL OBLIGATIONS - HUMAN RELATIONS IN PATIENT CONTROL - CHILDREN IN THE OFFICE - OFFICE RULES AND PROCEDURES - THE ELDERLY IN THE OFFICE - ADDING THE PERSONAL TOUCH - THE ART OF COMMUNICATION - APPEALING TO PATIENTS' INNER NEEDS - RESOLVING COMPLAINTS - GENTLE PERSUASION - FILLING THE COMMUNICATIONS GAP - ENTHUSIASM IS CONTAGIOUS - CONVERSATION Click here for full Table of Contents.
PRINCIPLES OF CHIROPRACTIC HEALTH CARE - ATMOSPHERE OF A PROFESSIONAL OFFICE -OFFICE POLICIES AND PROCEDURES - DEVELOPING YOUR CONTRIBUTION - RESPONSIBILITIES OF AN ADMINISTRATIVE ASSISTANT - OPENING THE OFFICE - GREETING PATIENTS AND VISITORS - MANAGING THE RECEPTION AREA - THE APPOINTMENT SYSTEM - OFFICE RECORDS - THE FILING SYSTEM -PURCHASING AND INVENTORY CONTROL - MAIL AND CORRESPONDENCE - PREPARATION OF PROFESSIONAL DOCUMENTS - CORRESPONDENCE - CLINICAL REPORTS - GRAMMAR AND RULES OF COMPOSITION - REPORTS - COMPUTER SCIENCE - INSURANCE CONSIDERATIONS - CLAIMS CONTROL - ASSIGNMENTS - COST AND UTILIZATION CONTROL Click here for full Table of Contents.
CHIROPRACTIC PRACTICE - QUALIFICATIONS OF A PARAPROFESSIONAL - PRACTICE GOALS - HEALTH-TEAM CONSCIOUSNESS - EMERGENCY SITUATIONS - THE HEALTH-SERVICE ROLE - REHABILITATION - LANGUAGE OF HEALTH-CARE PROFESSIONS - ANATOMICAL AND CLINICAL TERMS - BODY SYSTEMS - LANDMARKS - MEDICOLEGAL CONSIDERATIONS - RECORD MANAGEMENT - PATIENT'S RIGHT TO PRIVACY - DOCTOR-PATIENT CONTRACT - PATIENT CONSENT-LEGAL IMPLICATIONS - PROTECTION AGAINST MALPRACTICE - ACCIDENT PREVENTION - REPORTING CLINICAL DATA - THE HYGIENIC ENVIRONMENT - PEDIATRICS - GERIATRICS - THE DISABLED PATIENT - THE PATIENT IN PAIN - ASSISTING PHYSICAL EXAMINATIONS - RECORDING VITAL SIGNS - BASIC LABORATORY TESTS -PHYSIOTHERAPY- DIETETICS - X-RAY DEPARTMENT DUTIES Click here for full Table of Contents. Updated 3-12-2022 |